Legal
Safety Center
Effective date: June 10, 2026 Last updated: June 10, 2026
How The Date Post is built for safety
Most dating products treat safety as an afterthought. We've tried to build it in from the start — optional identity verification, reporting that doesn't make you justify yourself, a one-tap Safety Contact, and a clear push to meet in public. This page is a plain-language tour of how it works.
If you're in immediate danger, call your local emergency services (911 in Canada / U.S.). The Date Post is not a crisis line.
Verification: the strongest trust signal here
Verification is optional, and we encourage it — it's the clearest way to show the people you might meet that you are who you say you are. Here's how it works:
- We run it through Stripe Identity — Stripe checks a government photo ID (passport, driver's licence, or provincial ID) against a live selfie.
- On success, your profile gets a verified ✓ badge. Your ID is handled by Stripe and is never shown to other users.
- There's a one-time $1.50 fee that covers Stripe's per-check cost — we keep none of it.
You can list, ask, and browse without verifying. The badge doesn't unlock features — it builds trust, and verified profiles tend to be taken more seriously.
Meeting up — your call, our strong recommendation
The Date Post introduces you; it doesn't pick where you meet. When a date is confirmed, the two of you arrange the time and place between yourselves.
We strongly recommend meeting in a busy public place — a café, bar, restaurant, park, or similar — for a first meeting, and never going to or inviting someone to a private address. You decide where you go and when you leave, and you never owe anyone an explanation for leaving.
Reporting and blocking
You can report another user in a couple of taps — you don't have to write a paragraph about what happened. Reports go into a queue our team reviews during platform-hours. Confirmed safety reports result in an account freeze pending investigation; confirmed solicitation results in a permanent ban (see Section 1.4 of Community Standards — banned users don't get to come back).
A one-tap block means someone can no longer see you, ask you, or reach you on the platform.
Safety Contact
From your profile you can save one Safety Contact — a person you trust, reached by email — plus an optional note, such as where you're going and when. It's free.
If you ever feel uneasy before, during, or after a date, tapping Send alert to Safety emails that person right away with your name and your note, so someone you trust knows where you said you'd be. You can add, change, or remove your Safety Contact at any time.
This is a heads-up to a friend you chose — not an emergency service. The Date Post does not contact the police or dispatch help, and there is no live tracking or automatic check-in. In a real emergency, call your local emergency number (911 in Canada and the U.S.).
Drink safety — basics worth taking seriously
We don't want to lecture, but we do want to remind:
- Watch your drink, including when you're getting up to use the bathroom. Drink-spiking is rare but real. Don't drink something you didn't see prepared or open.
- Pace yourself. The first date is not the time to find out where your edge is.
- Eat something. Going into a date hungry plus alcohol is a setup for a worse decision than you'd otherwise make.
- Trust the flag. If something feels off — about a person, about the venue, about the energy — leave. You don't owe anyone an explanation.
The block button works fine after you leave. So does the report.
No-shows and three-strikes
Either party can report a no-show — report it as soon as it happens. The reported person can admit it in the app; otherwise our team reviews the report.
- Confirmed no-show → the asker is made whole with a free Day Pass. The no-shower gets a strike on their account.
- A strike stays on the account for up to 12 months. Three active strikes restrict the account from posting or asking until the count falls below three.
- False reports (reporting a no-show that didn't happen) are also reviewed and penalised. Patterns of false reporting result in their own strikes.
The goal is to make showing up the path of least resistance and ghosting costly, without making the platform an interrogation room.
What to do if something goes wrong
During or right after a date that felt unsafe: - If you're in immediate danger, call your local emergency number (911). The Date Post does not contact emergency services for you. - You can also tap Send alert to Safety to email your Safety Contact that something's wrong. - Once you're safe, report the account from the app — reports go into our review queue.
A few hours or days later: - Report the account and block it, so we can act and so they can no longer reach you. - Describe what happened; we don't require court-of-law evidence, just enough detail for moderation to act.
For something serious — assault, threats, stalking, fraud: - We co-operate with law enforcement under valid legal process. If you've filed a police report, email support@thedatepost.com with the file/case number; we can preserve relevant data and respond to a subpoena or production order. - We also escalate to our safety lead any report we believe rises to a criminal threshold, with or without your prompting.
What we don't do
To be clear about the limits:
- We do not provide in-app chat or monitor your conversations. When a date is confirmed, we share the phone and/or email each of you added to your profile so you can arrange the details directly — what you share and how you meet is up to you.
- We do not choose, book, or vet venues. Where you meet is your decision; we strongly recommend a public place, but we don't approve or monitor locations.
- We do not vet individual users beyond optional ID verification and bio screening. We can't tell you whether the person is "a good person" — only that they're who they say they are and that their bio doesn't trip our solicitation screen.
- We do not own the venues. If something happens at a public venue that requires their staff or security, you should engage them directly; we are not a party to that interaction.
Contact
For safety reports that need a human now: support@thedatepost.com (monitored 24/7 once we launch).
For general questions about how safety works: hello@thedatepost.com.
Phone (Mon–Fri 9am–5pm Pacific): +1 (604) 720-0397.
The Date Post Inc. 2416 Main St., Suite 398 Vancouver, BC V5T 3E2, Canada